My wife really love it
This pillow keeps me cool and its thickness can be adjusted very easily. I love it.
My fiancee is over the moon with her pillow,,the comfort during her pregnancy is second to none
Hoping customer service does something about this but I’ve had my pillow for less than two weeks. I took the cover off (which is a pain in itself fyi) and the tiny beads were ALL over! There’s a huge hole by the tag and my laundry room is a disaster. For the price point I’m extremely disappointed this happened.
Before this happened, I was happy with the comfort of the pillow. The ends are a bit hard to slide but once you get the pillow to where you want it in terms of firmness it’s very comfortable.
Hi Amber, thank you for your feedback. We are sincerely sorry to hear about the issue you've experienced and our customer service team will reach out shortly to assist you. Regarding the inner pillow, kindly note that it shouldn't be machine-washed to prevent any damage. Instead, we recommend gently cleaning it with a damp cloth and mild detergent, followed by a thorough air drying, preferably in an open, well-ventilated area.
Your satisfaction is our top priority, and we're here to make things right. Thank you for your patience. Hugs, bbhugme
For the $200 I spent on this pillow I expected better quality. I dont see much of a difference between this pillow and the cheap chinese made ones off of Amazon. Also for $200 it should have come already stuffed into the insert. At 32 weeks pregnant trying to stuff this super long pillow into the insert was a huge pain in the butt.
Hello Sarah, we appreciate your feedback. We're genuinely sorry to hear that bbhugme didn't meet your expectations. The cover is intentionally designed to be removable, giving you the flexibility to change or wash it as needed. It should snugly fit the pillow and can be initially placed in the center, then smoothly pulled toward the pillow ends. We offer a 30-day trial and return policy. If you wish to initiate a return, please don't hesitate to contact us at firstname.lastname@example.org, and we'll assist you through the process. Hugs, bbhugme