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FREQUENTLY ASKED QUESTIONS
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Check out the page below for answers to our most commonly asked questions. If you're still unsure about something, we're always here to help.
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A pregnancy pillow is a specialized pillow designed to provide comfort and support to expectant mothers during pregnancy. These pillows are uniquely shaped to accommodate the changing body of pregnant women, offering targeted support to areas such as the belly, back, hips, and knees. They help alleviate aches, promote better sleep quality, and reduce discomfort. The best pregnancy pillow for you depends on your individual needs and comfort preferences. Consider factors such as design, material, and adjustability when choosing the ideal pregnancy pillow to suit your specific needs.
Investing in a pregnancy pillow is highly beneficial for expectant mothers due to several reasons. Pregnancy pillows offer enhanced comfort by providing support to your growing belly, back, hips, and knees. They alleviate aches and pains commonly experienced during pregnancy, promoting better sleep quality and reducing discomfort. Consider using a pregnancy pillow to enjoy the benefits of improved sleep and enhanced support throughout your pregnancy journey.
Deciding which pregnancy pillow is best depends on your personal needs and comfort preferences. The bbhugme® Pregnancy Pillow is a top choice for many new moms, offering targeted support and adjustability. Designed by health professionals, it provides optimal comfort throughout all stages of pregnancy.
Yes, a well-designed pregnancy pillow can help alleviate hip pain. The bbhugme®Pregnancy Pillow is designed to provide targeted support for your hips, helping to align your spine and reduce pressure points in your hips. Its adjustable firmness means you can tailor its support to your needs, reducing discomfort and relaxing your body.
Yes! Our bbhugme® Pregnancy Pillow can be used as a regular body pillow even when you're not pregnant, and it can be used by anyone seeking extra support and comfort during rest and sleep. It can help with muscle and joint tension, back and hip pain, and overall comfort.
You’ll receive it by email after completing your order. If it doesn’t arrive, your purchase may not have gone through, or your email may have a typo. Contact us at hello@bbhugme.com for help.
You can’t edit it yourself, but our customer service can help if the order hasn’t been processed yet. Contact hello@bbhugme.com quickly, as changes are only possible within a short time window.
Payments
For our Customers in the United States, we accept Visa, MasterCard, American Express, Discover, and JCB and bbhugme gift cards. In addition, we offer express checkout with Google Pay and Shop Pay.
We now offer interest-free payment plans with Klarna—with no additional fees when you pay on time. To learn more please visit Klarna’s information page.
We cannot split payments between credit cards. Please note all orders are subject to review.
Sales Tax
State and local sales tax is already included in the price of our products, so you won't see an additional charge at checkout.
The bbhugme Pregnancy Pillow is made of three parts: an inner pillow filled with micro beads that hug the pillow to your body, a super-soft outer cover, and two “Pebbles” to secure the cover. When assembling the pillow, pull the cover over the inner pillow and secure it with a Pebble at each end.
- Slide the Pebbles to adjust the pillow’s firmness. This adjustability helps you find head-to-toe comfort by supporting your belly, relieving pressure, and improving hip alignment.
- The pillow’s design makes it ideal for side sleeping, the sleep position often recommended by maternity care providers.
- The pillow can be used in all trimesters for sleeping and relaxing, and offers comfort and support during postpartum recovery and beyond.
Learn more about how to use the bbhugme Pregnancy Pillow here
The Pregnancy Pillow is a full-body pillow designed for side-sleeping and offers 5-point body support. The Nursing Pillow is smaller and narrower, perfect for breastfeeding and bottle-feeding with a tie-around design for comfort.
The bbhugme Nursing Pillow includes: an inner pillow, a super-soft outer cover, and two “Pebbles” to secure the cover and adjust the pillow's firmness. When assembling the pillow, pull the cover over the inner pillow and secure it with a Pebble at each end.
- To adjust the pillow’s size and firmness, slide the Pebbles in or out
- The tie-around design allows you to secure the pillow at the level of the breast to ensure a comfortable latch for mom and relaxed feeding for baby.
- The extra-long ties make the pillow suitable for all body sizes
- Offers support and comfort in a variety of different nursing positions, such as cradle position, laid-back nursing, or side-lying
- Reduces strain on your arms, neck, and shoulders while breastfeeding or bottle-feeding
Learn more about how to use the bbhugme Nursing Pillows here
The bbhugme Nursing Pillow can be used in various positions such as cradle/cross-cradle position, football/rugby hold, bottle feeding and holding your baby upright after feeding. It is designed to reduce strain on the arms, neck, and shoulders during feeding.
Inner Pillows: are filled with ultra-fine EPS (Expanded Polystyrene) microbeads, which are what give the pillow its adjustability and pressure-relieving comfort. EPS is a material with natural antibacterial and anti-fungal properties and is tested and certified per applicable standards.
Covers: the outer cover is 95% cotton and 5% spandex jersey fabric. Standard 100 by OEKO-TEX Class 1 Certified.
Pebbles: our Pebbles are made from BPA-free siliconE.
Do not machine-wash the inner pillow. While the beads inside can tolerate water, the pillow may burst under pressure. To clean, gently spot-treat with a damp cloth and mild detergent, or, if preferred, rinse lightly in a bathtub without soaking. After cleaning, ensure the pillow is thoroughly dried—ideally outdoors in the sun or in a well-ventilated space. To keep it fresh and remove odors, lightly sprinkle a mixture of water and baking soda over the inner pillow, then dry thoroughly. Regular airing is also recommended to maintain cleanliness and freshness.
The outer covers are machine washable (40°C / 104°F). Hang to dry; do not tumble dry.
The Pebbles are dishwasher safe and can also be washed by hand with warm water.
Please note that some of our Pregnancy Pillows and Nursing Pillows have a double zipper on the inner pillow. This is made to prevent leakage of the pillow’s filling, which is made of EPS microbeads. Do not unzip this zipper or attempt to remove the microbeads.
Our materials meet the OEKO-TEX®certification Product Class 1, the strictest level, which is used especially for baby products. Our materials also do not use flame retardant chemicals. Our Pregnancy and Nursing Pillows are for adult use only. Never leave your baby or child unattended with the pillows. For more information, visit our Safety page.
Free shipping is available for all orders over $120 to the continental United States. Shipping costs for orders that do not meet the free shipping threshold start at $4.90 and can vary dependent on the items in your order. Shipping costs are determined by a 3rd party logistics warehouse that serves our American customers. Shipping is available through our logistics partners to Hawaii and Alaska. Rates can vary dependent on delivery location and the items being purchased.
Orders are fulfilled every morning from Monday to Friday. Orders placed on Friday and during the weekend will be fulfilled and sent on the first working day.
Most of our U.S. orders are shipped via Amazon, with some orders fulfilled through USPS or UPS. Delivery typically takes 2–5 business days. Please note that all processing and delivery times are estimates and may be subject to change and delays outside of our control.
Please note: Orders shipping to non-continental U.S. locations, such as Hawaii and Alaska, may take longer to arrive. Delivery can take from 4-12 business days.
Orders usually arrive within 2–5 business days, but occasional delays can happen. Please allow a few extra days for delivery. If your tracking hasn’t updated or the order seems stuck, it may be lost in transit. In that case, contact us at hello@bbhugme.com and we’ll be happy to help.