Hi, We're truly sorry to hear that it hasn’t been comfortable for you and that you’re feeling disappointed with your purchase.
We want you to feel confident in your choice, which is why we offer a 30-day free trial. If you’re within this period, we’d be happy to assist you with a return and refund. Please reach out to us at hello@bbhugme.com, and our team will ensure you’re taken care of.
Your comfort and satisfaction are incredibly important to us, and we’d love the opportunity to make this right!
Hugs, bbhugme