Payments, Refunds, and Exchanges

If you would like your order delivered outside of the United States please visit our International Store.

Payments

For our Customers in the United States we currently accept Visa, MasterCard, American Express, Discover, and JCB and bbhugme gift cards. In addition we offer express checkout with Google pay and shoppay.

We now offer interest-free payment plans with Klarna—with no additional fees when you pay on time. To learn more please visit Klarna’s information page.

We cannot split payments between credit cards. Please note all orders are subject to review.

Sales Tax

State and Local Sales Tax

State and local sales tax is already included in the price of our products so you won't see an additional charge at checkout.

Returns

Return Times 

Returns can take up to 2-4 weeks for shipping, processing, and for customers to receive a refund on their account statement. To request or confirm a return, submit a claim please send us an email at hello@bbhugme.com confirming that you have shipped the product back to us. When confirming a return please include a copy of the shipping receipt from the carrier.

Refunds

All refunds will be credited back to the original form of payment.

 

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